Knowledge absorption capacity. Multiple case study
DOI:
https://doi.org/10.5377/nexo.v35i03.14995Keywords:
Knowledge, knowledge absorption capacity, Micro, small and medium enterprisesAbstract
Micro, small and medium enterprises are a very important part of any economy in the world. In Mexico they represent more than 90 percent of the existing companies. A challenge facing these organizations is the acquisition of knowledge and the ability to absorb it. These companies can bring knowledge from abroad to take advantage of it and use it within their internal processes, but how do they acquire knowledge and how do they take advantage of it for the functioning of their organizations? Within this research, a case study was carried out in three companies, where routines and activities were identified within the four dimensions of knowledge absorption capacity: Acquisition, assimilation, transformation and exploitation. As a result, the knowledge absorption process of organizations was obtained, that is, a set of routines and activities that these companies carry out to absorb knowledge.
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