Credit Management of the credit program promoted by the ForoMiraflor in the Moropotent Miraflor Area of the municipality of Estelí

Abstract

In the research that will be carried out in the “Foro Miraflor”, Estelí will determine the Credit Management of the credit program promoted by the Miraflor FORUM in the Area of Miraflor Moropotente, municipality of Estelí. Period 2017-2019” to propose strategies that improve credit recovery. This study includes three theoretical issues: NGO, Credit, and Credit Portfolio. The research is of the Quali-quantitative method. Interviews, observations, and a survey of producers were applied. The hypothesis is demonstrated by 70% of the appropriations have not been recovered due to inadequate credit management. To improve credit management in the credit program of the Miraflor Forum, the following strategies are proposed: 1) Establish scheduled meetings between the forum’s collaborators and beneficiaries for an improvement in the quality of service and follow-up to the families involved; 2) Design of credit and collection manual to train staff on appropriate credit management processes; 3) implement a training plan that promotes a better and good credit culture for non-reliance on funding as a source of livelihood.