Mediation as an alternative mechanism for collective conflict resolution in the bill that amends the Chilean consumer and user protection law
DOI:
https://doi.org/10.5377/cuadernojurypol.v4i11.11031Keywords:
Mediation, consumers, collectiveAbstract
This paper analyzes the progressive implementation of alternative dispute resolution mechanisms in the legislation that protects consumers and users, with special reference to collective mediation and its appropriate configuration.
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