Inteligencia emocional en situaciones de estrés laboral: División de adquisiciones UNAN-Managua

Autores/as

DOI:

https://doi.org/10.5377/rtu.v10i29.12733

Palabras clave:

Inteligencia emocional, estrés laboral, universidad saludable, salud mental, estados de ánimo

Resumen

El objetivo de este trabajo de investigación consiste analizar a través de una encuesta la función  moderadora de la inteligencia  emocional  en situaciones estrés  laboral en la División de Adquisiciones de la UNAN-Managua, en la cual hubo algunos hallazgos interesantes durante el proceso, por ejemplo, que los trabajadores prestan atención a sus sentimientos, emociones, estados de  ánimo entre ellos. Con ello pretendemos sentar las bases para otras investigaciones podría determinar la salud mental del personal de la universidad, especialmente en un contexto nacional complicado, con ello establecer un plan de intervención pertinentes que contribuyan a un ambiente armonioso colectivo, con el fin de establecer estrategias del manejo del estrés y les permitan mejorar la salud mental.

Descargas

Los datos de descargas todavía no están disponibles.
Resumen
711
PDF 613
HTML 3012
VISOR 0
PDF (English) 177
HTML (English) 141

Citas

Alzina, R.B. (2009). Psychopedagogy of emotions. Madrid, Spain: Editorial Síntesis, S. A.

Arias Gallegos, W. L. (2012). Work stress in workers from the perspective of life events. Revista Cubana de Salud Pública, 38 (4),525-535.

Arocena, F. A., Mejía Ceballos, J.C., & Gondra Rezola, J.M. (2006). From the perspective of the psychology of well-being, which understands it as a determining component of people's mental health, an axial model for the evaluation of general well-being is described. Psychology and Health, Vol. 16, No. 1,87-92.

BBVA. (January 30, 2020). Six tips to take care of your brain health. YouTube. Obtained from https://www.youtube.com/watch?v=3-18pPudCxM&t=186s

Camargo, B. (2004). Stress, General adaptation syndrome or general alarm reaction. Scientific Medical Journal, Volume 17 Issue 2,78-86.

Casado Morales, I. (Madrid, 1994). Anxiety, Stress and Psychophysiological Disorders. Doctoral Thesis. Complutense University of Madrid, Madrid, Spain.

Castañeda Herrera, Y., Betancourt, J., Salazar Jiménez, N. L., & Mora Martínez, A. (2017). OCCUPATIONAL WELL-BEING AND MENTAL HEALTH IN ORGANIZATIONS. Psiconex, Vol 9 No. 14,1-13.

Castaño, J.C. (2007). ORGANIZATIONAL STRATEGY ORIENTED TO THE ACHIEVEMENT OF RESULTS FROM TEAMWORK. . Scientia et Technica Year XIII, No 35,, 369-373.

Damasio, A. (1994). Descartes Error: Emotion, Reason and the Human Brain. New York: Avon Books.

Davies, M., Stankov, L., & Roberts, R. (1998). Emotional intelligence: In search of an elusive construct. Journal of Personality and Social Psychology, 989-1017.

Egoavil Dávila, J.C. (n.d.). Influence of Work Stress on the Performance of H&V Associate Workers. Thesis. National University of Central Peru, Huancayo, Peru.

Garbanzo Vargas, G.M., & Orozco Delgado, V. H. (2010). Leadership for a modern management of educational processes. Education, vol. 34, no. 1,15-29.

García Izquierdo, A., García Izquierdo, M., & Ramos Villagrosa, P. (2007). Contributions of Emotional Intelligence and self-efficacy: applications for personnel selection. Annals of Psychology,231-239.

Gardner, H. (1983). Frames of mind: the theory of multiples intelligences. New York: Basic.

Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books.

Goleman, D. (1998). The practice of emotional intelligence. (T. d. Raga, Trad.) Barcelona, Spain: Editorial Kairós. S.A.

Goleman, D. (2013). The Brain and Emotional Intelligence: New Discoveries. (T. d. Mayor, Trad.) Barcelona (Spain): Ediciones B, S. A.

Gomez, B. (2006). Stress and immune system. Rev Mex Neurocia, 7(1), 30-38.

Hernandez Sampieri, R. (2014). Research Methodology. Mexico: Mc Graw Hill Education.

Herrera, Y., Betancur, J., & Jiménez, N. (2017). Occupational well-being and mental health in organizations. Psiconex, Vol 9, No. 14,1-13.

Herrnstein, R., & Murray, C. (1994). The bell curve. Intelligence and class structure in American Life. New York: The Free Press.

The Gazette. (October 19, 2010). Law on Administrative Contracting of the Public Sector. LAW No. 737, approved on October 19, 2010. Managua.

Leeper, R. (1948). A motivational theory of emotion to replace "emotion as disorganized response". Psychological Review, 5-21.

Manes, F., & Niro, M. (2015). Using the Brain. Buenos Aires: Planet.

Marcos, L. R. (October 13, 2017). Emotional Intelligence and Skills Training. Management Skills - Unit No. II - Management Disabilities and Management of WorkTeams.

Martínez González, A. E., Piqueras, J. A., & Ramos Linares, V. (2010). Emotional nteligence in Physical and Mental Health. Electronic Journal of Research in Educational Psychology, vol. 8, no. , 861-890.

Mendieta Baltodano, C. d. (2016). Integration in the context of public higher education in Nicaragua: The new educational model of the UNAN-Managua. Journal of Media Education and ICT,29-50.

WHO. (2013). Mental Health Action Plan 2013-2020. Geneva, Switzerland: WHO Editions. Retrieved 11 of 8 of 2021

Restrepo, D. A., & Jaramillo, J.C. (2012). Conceptions of mental health in the field of public health. Rev. Fac. Nac. Public Health, 30(2): , 201-211.

Salovey, P., & Mayer, J. (1990). Emotional Intelligence. Imagination, Cognition and Personality, 185-211.

UNAN-Managua. (2020). https://www.unan.edu.ni. Obtained from https://www.unan.edu.ni: https://www.unan.edu.ni/index.php/divisiones-administrativas-y-de-gestion

Wechsler, D. (1943). Non-intellective factors in general intelligence. Journal of Abnormal and social Psychology(38), 101-103.

Young, K. (1930). Social Psychology. New York: Appleton-Century.

Aristotle. (2016). Ética a Nicómaco (translated by P. de Azcárate (ed.); St. Joseph :).

Dueñas Buey, M. L. (2002). Importance of emotional intelligence: a new challenge for educational guidance. National University of Distance Education, 77–96.

Fuentes Pérez, M. (2014). Emotional intelligence and individual potentialities in the prediction of quality of life. University of Jáen.

Goleman, D. (2012). The Brain and Emotional Intelligence (Translation by Carlos Mayor (ed.); From Books).

Laprida, M. I.M. et al. (2013). Non-verbal language: a higher cognitive process indispensable for the human being. Journal of Social Education, 4(3), 89–124.

Lazarus, R. S., Opton, E.M., & Averrill, J. (1969). Adaptation, Psychology and Emotions. Revista Latinoamericana de Psicología, vol. 1, no. 2-3, 1(2–3), 105–132.

Leal, A. (2011). Innovation and Experience Magazine No. 39. 1–12.

Lopez, V. (2007). Social intelligence: Contributions from its study in children and adolescents with high cognitive abilities. Psykhe, 16(2), 17–28. https://doi.org/10.4067/s0718-22282007000200002

Martin, M. L. (2012). The Bellevue Intelligence Tests (Wechsler, 1939): a measure of intelligence as adaptability? Journal of the History of Psychology, 33(3), 9–12.

Pacheco, Extremera, et al. (2001). Is emotional intelligence an adequate predictor of academic performance in students? Servidor-Opsu.Tach.Ula.Ve, January, 1–14.

Rios Bello, L.B. (2019). Adaptation of Wong and Law's Emotional Intelligence Scale in institutionalized adolescents and young people of San Juan de Lurigancho. César Vallejos University.

Rivera, Emir, et al. (2008). Translation and adaptation for the Puerto Rican population of the Bar-On inventory of emotional quotient (Bar-On EQ-i). Puerto Rican Journal of Psychology, 19, 148–182. https://doi.org/10.4000/crm.12557

Sternberg, R., & O'Hara, L. (2005). Creativity and intelligence. CIC: Information and Communication Notebooks, 10, 113–149.

Suárez, J. et al. (2010). Research and Postgraduate Experimental Pedagogical University Venezuela Scientific Information System. Universidad Pedagógica Experimental Libertador, 25, 81–94.

Trujillo, Mara, et al. (2005). Origins, evolution and models of emotional intelligence. INNOVATE. Journal of Administrative and Social Sciences, 15(25).

Velasco Bernal, J. J. (2014). Emotional Intelligence. Industrial Data, 4(1), 80. https://doi.org/10.15381/idata.v4i1.6677

Winter, D. G. (1998). David C. McClelland (1917–1998): Obituary. American Psychologist, 55(5), 529–532.

Publicado

2021-11-01

Cómo citar

Martínez Báez , F. (2021). Inteligencia emocional en situaciones de estrés laboral: División de adquisiciones UNAN-Managua. Revista Torreón Universitario, 10(29), 83–106. https://doi.org/10.5377/rtu.v10i29.12733

Número

Sección

Humanidades y Arte