Perception of the elderly about the services of the Office of the Third Age
DOI:
https://doi.org/10.5377/pc.v9i0.2673Keywords:
older persons, Senior Attorney, domestic violence, abandonment, service satisfactionAbstract
The present study describes the perception of older people about the services provided by the Office for third age attention in Tegucigalpa, which is important due to their increased population, globally and nationwide. As a social worker from the Department of Forensic Medicine, interest in the subject arose from contact with older adults, which were victims of domestic violence and neglect, and therefore led them to resort to such legal remedies to defend their rights.
The article presents an analysis of the context in which the research was conducted, referring to the problem of abuse suffered by the population from the human rights perspective. In order to understand the current elderly problems, a new conception of old age is needed, to understand this perspective and the joint work of professionals, families, community and state, constituted as agents of social support to promote old age security, welfare and citizenship.
This study used a qualitative approach, based on the phenomenological method, since its purpose was to describe how the elderly perceive the services provided by the Office for third age attention. According to these results, the phenomenon was described and characterized. The information was collected by the elderly using the Office´s services during the first half of 2013.
For production work qualitative data, the research development contemplated the technique of semi-structured interview. 67 older adults were interviewed, of which 20 were men and 47 were women. As for the findings it is important to say that older adults who took part in the study sample, were satisfied with the work of this institution. They also expressed their satisfaction with the coverage of services and for some, it exceed their expectations. However, some users might have expressed low expectations, because they had limited access to the services provided by the Office.
Revista Portal de la Ciencia, No. 9, diciembre 2015, pp.65-79
Downloads
915
Downloads
Published
How to Cite
Issue
Section
License
© Revista Portal de la Ciencia
Los autores/as que publiquen en esta revista aceptan las siguientes condiciones:
De acuerdo con la legislación de derechos de autor, Revista Portal de la Ciencia, reconoce y respeta el derecho moral de los autores, así como la titularidad del derecho patrimonial, el cual será cedido a la revista para su difusión en acceso abierto en versión impresa y en formato digital. Al formar parte de múltiples indexadores, bases de datos y sistemas de referencia, los artículos que sean publicados por Revista Portal de la Ciencia se encontrarán visibles y serán descargados también de estos sitios web, indicando, en todos los casos, la autoría de los artículos, la fecha de publicación y el número de la revista al que corresponden.
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial 4.0 Internacional.
Usted está en libertad de:
- Compartir: copiar y redistribuir el material en cualquier medio o formato
- Adaptar: remezclar, transformar y crear a partir del material
Bajo las siguientes condiciones:
- Reconocimiento: Usted debe darle crédito a esta obra de manera adecuada, proporcionando un enlace a la licencia, e indicando si se han realizado cambios. Puede hacerlo en cualquier forma razonable, pero no de forma tal que sugiera que usted o su uso tienen el apoyo del licenciante.
- Uso no comercial: Usted no puede hacer uso del material con fines comerciales.
