Looking back into the development of Chatbots and Natural Language Processing
DOI:
https://doi.org/10.5377/ryr.v48i0.7095Abstract
Chatbots have become increasingly popular, partially due to a large number of tools available for developers to set up a conversational agent on popular platforms, such as Facebook, in just minutes. However, the development of conversational entities is not new, and there are many approaches to provide Natural Language Processing capabilities to such entities, in order to avoid falling into the trap of implementing chatbots that will not add value and to prevent maintaining a chatbot that relies only on if-then-else structures. The present work collects influent historical work in the field of creating conversational entities, or chatbots, and talks about some of the approaches to implement them.
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© Universidad Francisco Gavidia
Instituto de Ciencia, Tecnología e Innovación (ICTI)
Reality and Reflection
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