Statistical analysis of the use of electronic messaging systems on mobile devices

Abstract

This research shows how electronic messaging systems (EMS) are being used increasingly frequently by users of mobile services. It also considers the users’ preferences for the different electronic messaging systems currently available and the types of mobile devices being used as the means to send and receive text messages. The investigation tries to determine users’ preferences to send text messages instead of making a normal phone call. It includes a user’s assessment to find out whether they think SME is replacing formal communication. The study also presents the types of mobile devices used for SME. To conclude the research, we present the findings on how people use SME.

 Innovare. Vol. 4, Núm. 1 (2015) 31 - 47